At ChewFee, we want both tails and customers to keep wagging with satisfaction. If for any reason you’re not completely happy with your coffee wood chew purchase, we’re here to help.
✅ Eligibility for Returns
We accept returns within 30 days of delivery if:
- The product is unused, unchewed, and in its original packaging.
- You provide proof of purchase (order number or receipt).
- Return shipping is paid by the customer .
Please contact us before returning any product.
We’ll provide the correct return address and further instructions to ensure your return is processed smoothly
Please note: Due to the natural and consumable nature of chews, we cannot accept returns on used or chewed products unless there’s a defect.
🔁 Refunds
Once we receive and inspect your return, we’ll notify you via email. If approved, a full refund (excluding original shipping fees) will be issued to your original payment method within 5–10 business days.
❌ Non-Returnable Items
- Chewed, damaged, or altered chews
- Sale or promotional items
- Items returned without prior contact
💬 Need Help?
Reach out to our support team at info@chewfee.com before returning any item. We’re happy to guide you through the process and help find a better fit if needed!